MFC Programme
A Tier 2 submarine supplier were contracted to deliver a complete supportability package as part of their defined customer deliverables.
Challenge
A Tier 2 submarine supplier were contracted to deliver a complete supportability package as part of their defined customer deliverables, covering Integrated Product Support, Safety and Environmental, Human Factors and Technical Publications. However, as a manufacturing focused organisation they did not have the skillsets to deliver this capability.
Action
CDS DS are provided a multi-disciplined team of engineering consultants to develop the Steatite MFC supportability package as well as an on-site IPS Manager to guide the customer and represent them at their customer and Authority meetings. The team delivered 18 work packages over the course of Preliminary Design Review (PDR), Critical Design Review (CDR) and Final Design Review (FDR).
Value Added
Through our in-depth knowledge of our skillsets and the user community, we were able to provide a fully compliant solution that has now passed CDR. Our support solution also gained the recognition from the tier 1 manufacture as one of the best they have seen on the programme.
Our dedication to support our customer has led to us to become their support provider partner.